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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Customer service associate - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Dec 2, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incentives are good Shift is fine

      Cons

      Alot of deductions No leaves No life in general

      avatar
      Firstsource Solutions Response
      5mo
      Thank you for sharing your feedback. We’re glad to know you appreciate the incentives and are satisfied with the shift arrangements it’s great to hear that those aspects have been working well for you. Deductions, leave policies are guided by company and business requirements, we understand the importance of maintaining employee well-being and satisfaction.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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