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Firstsource Solutions

Engaged Employer

Salary as an process associate - Process Associate Firstsource Solutions Employee Review

5.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Bi-weekly pay_: Employees appreciate the regular payment schedule. Flexible work arrangements_: Many Process Associates value the option to work from home. Good work culture_: Some employees praise the supportive work environment and opportunities for growth.

Cons

Low salary_: Many feel the pay is below industry standards. Poor management_: Some report feeling undervalued and unsupported by management. Limited benefits_: Some employees have expressed dissatisfaction with benefits, including health insurance and PTO.

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Firstsource Solutions Response
5mo
Thank you for sharing your detailed feedback. We’re pleased to know that you value the bi-weekly pay schedule, flexible work arrangements, and the positive, growth-oriented culture at Firstsource. It’s encouraging to hear that these aspects contribute to your overall work experience. These areas are periodically reviewed to ensure alignment with business priorities and employee expectations. We are continuously working to strengthen leadership engagement, enhance benefit structures, and recognize employee contributions more effectively.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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