Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      Jan 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people in the floor, No micromanagement. Best place to start career in international processes.

      Cons

      Too many metrix to unlock commision, Back to back calls sometimes.

      avatar
      Firstsource Solutions Response
      5mo
      Thank you for sharing your feedback! It’s great to hear that you appreciate the supportive environment, approachable people, and the freedom from micromanagement we’re glad you see Firstsource as a great place to start a career in international processes. We also acknowledge your point about the number of metrics and the challenge of handling back-to-back calls, but these are aligned with client and business requirements,

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

      See reviews by: Helpful|Rating|Date|All
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      Firstsource Solutions reviewsFirstsource Solutions CSA - Customer Service Associate reviewsFirstsource Solutions review