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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      My experience at Firstsource - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      Jan 29, 2026
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team and leaders Healthy workspace

      Cons

      Rotational Shifts Canteen food is not good

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for sharing your feedback. We’re pleased to know you value the supportive team, leadership, and healthy work environment at Firstsource. While rotational shifts are a business requirement to ensure smooth operations.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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