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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Awful - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Feb 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to Work from home

      Cons

      Poor pay Poor support Ever changing role

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for your feedback. Please note that remote work availability is aligned with business requirements and client needs.Evolving responsibilities are often driven by dynamic business needs; however, we aim to ensure employees are adequately supported during such transitions. We encourage you to please connect with your HR POC to discuss your specific concerns so they can be reviewed and addressed appropriately.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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