Everyone is treated with dignity, regardless of role or background.
Expectations, goals, and feedback are communicated openly.
Leaders provide guidance, remove obstacles, and recognize individual efforts.
Cons
Employees hesitate to ask questions
Firstsource Solutions Response
4mo
Thank you for your encouraging feedback. We’re pleased to know that you feel everyone is treated with dignity and respect and that expectations goals and feedback are communicated openly It’s also great to hear that leadership guidance support and recognition of individual efforts are making a positive impact.
We are committed to fostering a safe and open environment where everyone feels comfortable speaking up. We will continue to strengthen initiatives that encourage open dialogue and active participation. Reinforcing meaningful and detailed recognition is something we will continue to emphasize to further motivate and engage our teams.
Remote, Company provides equipment, No Weekends. Gain your experience and move on!
Cons
People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!
Firstsource Solutions Response
12h
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness.
We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration.
Thank you again for your review.
We wish you the best in your future endeavors.