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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      It's okay - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Mar 4, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Relaxed environment - Flexible work scheduling available - Oppurtunity for bonuses depending on performance

      Cons

      - Low base salary - No forward progression

      avatar
      Firstsource Solutions Response
      3mo
      Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the relaxed work environment, flexible work scheduling, and performance-based bonus opportunities. Creating a supportive and flexible workplace for our employees is important to us. Our compensation and growth opportunities are aligned with company standards, and we continue to encourage employees to make use of available training programs and internal job opportunities (IJP) to support their development.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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