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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Work life balance is so called thing here - Senior CSA Firstsource Solutions Employee Review

      1.0
      Apr 6, 2026
      Senior csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      There more you sell the more you earn

      Cons

      Constant pressure was applied to the agent. They are fully fixed on sales instead of helping for technical support

      avatar
      Firstsource Solutions Response
      2mo
      Thank you for your feedback. We’re glad to hear that the performance-based earning structure is a positive aspect of your role. We understand your concerns regarding pressure related to sales targets. Performance expectations are aligned with business objectives; however, we strive to ensure a balanced approach that supports both sales goals and quality customer service, including technical support where required.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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