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Firstsource Solutions

Engaged Employer

Good work environment but poor appraisal process - Subject Matter Expert (SME) Firstsource Solutions Employee Review

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In FSL we have good environment work space While process job confirmation are good

Cons

The appraisal part is very bad and dissatisfied in provider business, it going to be third appraisal in FSL I heard the some same thing will happen as per the previous thing, now a day expenses are going high but there is no improvement in salary, it need to improve and there is no helpfull things in ground level employee Now a day most of company providing two way cabs even in day shift in other company, still FSL didn't provide 2 way cab for night shift employee or atleast can provide food in office to balance their health, in health and day to day work life balance didn't have good benefits and healthy life for ground level employee.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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