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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good starting platform, but overly complex process - CSA - Customer Service Associate Firstsource Solutions Employee Review

      5.0
      Jun 22, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good platform for beginners to start there career

      Cons

      The process is too wide for new bie

      avatar
      Firstsource Solutions Response
      13h
      Thank you for taking the time to share your feedback. We are pleased to hear that you consider Firstsource a good platform for beginners to start their careers. Providing employees with opportunities to learn, grow, and build a strong professional foundation remains one of our key priorities.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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