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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Not good, but not horrible - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      Aug 4, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with. Hours weren't that bad. The point system was pretty fair. Able to transfer to other projects.

      Cons

      Salary sucks. No real room for growth. Never really sure if/when a contract will be pulled.

      avatar
      Firstsource Solutions Response
      9y
      We would like to thank you for taking the time to leave us your feedback. Firstsource strives to create an environment in which our employees learn and grow and we apologise that you did not experience this. We are taking your feedback and addressing the places we missed in delivering a great experience for you. We would like to wish you the best in your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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