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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      First SOurce - Customer Service Advisor Firstsource Solutions Employee Review

      1.0
      Sep 5, 2016
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Sky, free fruit, office was in nice location, comfy seats, did not have to wear a suit, good benefits

      Cons

      Awful people, lazy managemant, didnt care for its employees, did not listen to recommendations, never gave time to listen to staff

      avatar
      Firstsource Solutions Response
      9y
      We are sorry to hear about your unfortunate experience during your time at Firstsource. Our employees are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member of our team. We are taking your feedback and addressing the places we missed in delivering a great working experience for you. We wish you the best of luck in your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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