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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Horrible - Customer Support Representative Firstsource Solutions Employee Review

      1.0
      Sep 6, 2016
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are flexible on schedules.. Allowing you to change when needed. Otherwise nothing left to say for pros in this category

      Cons

      Management is horrible, little to no pay increase yearly.. Moral is out the window.. And management doesn't try to get it up. If you are not a "token employee" you get no recognition for anything. The whole leadership team needs to be reevaluated and Changed out. No room for growth. Favoritism. I could go on and on.

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      Firstsource Solutions Response
      9y
      We would like to thank you for taking the time to write this review and I’m sorry to hear about your experience. Your feedback helps us to make Firstsource a better place to work. If you have anything we can do to help remedy your experience, please feel free to drop in and see us or contact us at marketing@firstsource.com and we will get back to you.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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