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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Meh - Quality Analyst Firstsource Solutions Employee Review

      2.0
      Sep 9, 2016
      Quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free sky, some people were nice to work with and good location

      Cons

      Terrible management. Low pay for job. No incentive to stay. Long hours, pressure to sell. HR is a joke. racism in centre and nothing done about it. Poor processes. like high school. team leaders are given jobs because of who they know not what they know, same with promotions. Other team leaders who are not doing their jobs correctly arent given proper training. Seedy staff, pervy leaders flirting with younger CSRs. List is endless tbh

      avatar
      Firstsource Solutions Response
      9y
      First I would like to apologise for our late reply. We would like to thank you for taking the time to give us your feedback. I am very sorry that you did not have a good experience in working for our company. We will take your feedback on board in order to make Firstsource a better place for our employees. Best of luck in your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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