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Firstsource Solutions

Engaged Employer

Fear driven, negative energy, majority of floor support spends their time avoiding the employees they should be helping - Relationship Manager/Call Center Sales and Service Firstsource Solutions Employee Review

2.0
Dec 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Insurance is good, PTO time is part of benefits all thou getting approval to actually take time is difficult. No overnight shifts, 20% of the management are they to support you in your job. Too much hanging around the corner to avoid work from the mgmt.

Cons

Management by intimidation, very heavy turnover, Day to day you woory if your the one to get fired on the at day,80% of management need serious people skills training. Lack of respect from the first line employees towards management which they bring on themselves.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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