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Firstsource Solutions

Engaged Employer

Good company to work for - Customer Service Advisor Firstsource Solutions Employee Review

5.0
Dec 14, 2016
Recommend
CEO approval
Business Outlook

Pros

They always pay you on time. Good team management. Training given when needed. Targets are easy to achieve. Friendly work environment (work from home)

Cons

Sometimes, overtime hours don't get calculated accurately. When work is high, gets quite stressful.

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Firstsource Solutions Response
9y
Thank you for taking the time to leave us your review. Your feedback helps us to make Firstsource a better place to work. We are happy to hear that you have experienced the multiple positive attributes that our company has to offer and would like to wish you all the best in your future endeavours

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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