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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Bad place to work - Customer Experience Advisor Firstsource Solutions Employee Review

      1.0
      Jan 15, 2017
      Customer experience advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had few sickdays due to serveire chest infection came back got recorded discussion then off with another sickness and got hr meeting and got fired for 2 many sicknesses bad practice you can't help if your ill and manager tokdvteam all about me and was telling my team mates that I'm not to come back she told her manager not to have me back and loads of backstabbing goes on would not ask anyone to work here if only sky new what was going on I work at Athena site so so bad managers and staff

      Cons

      job long hours bad managers loads of rd's and then hr meetings then sacks you. Pay not right all the time under pays staff or don't pay incentives as promised you only take 499 per fortnight bad wages.

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      Firstsource Solutions Response
      9y
      Thank you for taking the time to leave us your feedback. We are sorry to hear about your unfortunate experience. That was truly not our intention. Please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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