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Firstsource Solutions

Engaged Employer

Claims Examiner - Anonymous employee Firstsource Solutions Employee Review

2.0
Apr 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flex time outside of core hours of 10 am to 6 pm - casual dress most days

Cons

Constant changes in procedure, inconsistent communication between management and staff (unwillingness to put expectations and procedure changes in writing), paid piece rate which results in some employees padding their pay. "Pay per performance" means as long as an employee makes within a certain range (lower the better) everything is good, but once you're proficient the matrix will be lowered and your pay is cut.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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