employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Lower Management - Anonymous employee Firstsource Solutions Employee Review

1.0
Aug 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work a day shift for 8 hours, and have weekends off.

Cons

Management treating you like a number is just business, but being incompentent for your position is unacceptable. HR playing the game of silencing the bullied instead of the bully. Upper management promoting based off of friendship instead of quality. Blaming numbers on employees and firing them instead of blaming the unqualified leads and supervisor. Demoting individuals based off of rumors and will ignore the true data. Your job will never be secure. My personal scenerio, changes were coming and people did not like that I was the only person safe especially since I didn't fit the friend bill. The leads who were not safe started tracking my time, when I went to the restroom, when I went outside to make a call. I would have not minded if these individuals were not lower class and were fully capable of attacking me in the work place. I presented this to HR and the harrassment increased until one of them did attack me. Luckily that conversation with HR was fully recorded for we were in an authorized phone area. I jad to get proof because at this point my mother, director of another company, had never witnessed something do crazy, so I was able to playback the whole conversation for her to hear HR admit to making it worse for she severly unqualified for the position. My mother wanted to initiate a law suit due to this, and I decided against it for it is hard to find a new job once you sue your old one. Now its pay day and they shorted my check, one last game to play. Do not work here, because this easily could be you. After all the drama and headache, actual jobs look at this as the McDonalds of office work. Not worth any of it.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

avatar
Firstsource Solutions Response
23h
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All