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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Unorganized, unreliable - Customer Services Representative Firstsource Solutions Employee Review

      2.0
      Oct 24, 2017
      Customer services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The interview process was very easy. Training was extensive. Customers were interesting

      Cons

      Everything else. Schedule was constantly changing. Bonus criteria was constantly changing. Management did not advocate for their employment. Several were in unethical matters.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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