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Firstsource Solutions

Engaged Employer

a great company? - Customer Service Representative Firstsource Solutions Employee Review

1.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

representing a respected bank, the call center gives you a chance to speak with people throughout the world. learn more about businesses represented.

Cons

pretending, bringing out food when the client visits to make it appear to be a happy place. too many emails not work related to see,

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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