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Firstsource Solutions

Engaged Employer

This place is the worst - Customer Service Representative Firstsource Solutions Employee Review

1.0
Jun 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people who aren’t management

Cons

They will make you work overtime with no notice They fire people when they tell them they are fine They play favorites They have a bell curve to make it impossible to bonus They make it so no one gets their sign on bonus’

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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