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Firstsource Solutions

Engaged Employer

Patient Service Representative - Onsite Patient Representative Firstsource Solutions Employee Review

2.0
Dec 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible, onsite, independent work environment. Holiday pay, benefits.

Cons

If not at corporate office you don't receive appreciation or recognition. If onsite or as caller no room to move up in company. Even if open positions for higher management they hire outside versus internally. Communication between departments is terrible! Since contract based with hospitals if contract ends you need to relocate in other openings. Don't expect large bonus at all.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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