Customer service representative - Anonymous employee Firstsource Solutions Employee Review
2.0
Dec 17, 2018
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Good pay food was provided occasionally
Cons
Poor management lack of training
Firstsource Solutions Response
7y
Thanks for writing in. We are sorry to know about your experience and would like to take corrective action. Do share your contact details with us so we can discuss this in detail. Alternatively, you can also speak to your HR SPOCs and they will surely help you.
Remote, Company provides equipment, No Weekends. Gain your experience and move on!
Cons
People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!