employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Good for between jobs - Customer Service Representative Firstsource Solutions Employee Review

3.0
Aug 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Good work place culture Free sky package

Cons

Squesed for every penny of worth

avatar
Firstsource Solutions Response
6y
Thanks for writing in. We take your feedback sincerely. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us. Having said that we are sorry that you felt the workload was too much for you to handle. We could have helped you if you had to raise this concern with your team leads or the HRs when you were working with us.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All