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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Terrible - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Apr 16, 2020
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None other than 4 week training programme, find another job whilst training

      Cons

      Everything including fact your a number

      avatar
      Firstsource Solutions Response
      6y
      Thanks for writing in. We are sorry to hear that your experience with us has not been a good one. People centricity being one of our core values, we like to ensure we make a great place for everyone to work. Looks like your stint with Firstsource has been very brief. Wish you would have stayed longer for you to experience the same

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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