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Firstsource Solutions

Engaged Employer

Absolutely soul destroying - CSA Firstsource Solutions Employee Review

2.0
May 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Double time paid for overtime

Cons

Horrible customers who speak to you like dirt, no support from managers, very clicky staff, horrible unapproachable ops manager

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Firstsource Solutions Response
6y
Thanks for writing in! We are sorry to hear that you had some negative experiences while working with us. People centricity is one of our key values and that's inclusive of providing a helpful and supportive work environment for all our employees and rewarding their performance. We encourage our employees to give us feedback in all stages of their employment with us either through HR team or our Employee Surveys, so that we can continue to improve our employee experience.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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