employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Nil - Customer Service Representative Firstsource Solutions Employee Review

3.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Morning shift is a biggest pro

Cons

Salary packages is the one thing less offered than expected

avatar
Firstsource Solutions Response
5y
Thanks for writing in. We’re happy to know that you are satisfied with the shift timings. We believe in equally prioritizing the demands of one's career and the demands of one's personal life such that Firstsourcers enjoy a good work-life balance. We are committed to giving Firstsourcers excellent benefits and have a team that continually reviews the compensation and benefits to be at par with market standards. Wishing you the best in your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All