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Firstsource Solutions

Engaged Employer

Decent place - Customer Service Representative Firstsource Solutions Employee Review

4.0
Apr 17, 2021
Recommend
CEO approval
Business Outlook

Pros

You can potentially make some really good bonus. Each employee gets free sky subscription

Cons

Management need to be more understanding at times

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Firstsource Solutions Response
5y
Many thanks for your review. We're glad to know you're enjoying the exciting benefits and perks that Firstsource has to offer. We believe that our teams deserve the best as they contribute and add value to the company in all aspects. Our commitment is driven by our 'Employee First' culture and enabling Firstsourcers to perform their best matters most to us. Our leadership team believes in motivating, encouraging, and empowering Firstsourcers to accomplish their short-term and long-term goals. If you have any thoughts on how we can improve, please write to your HR Manager. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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