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Firstsource Solutions

Engaged Employer

Ew - Collections Specialist Firstsource Solutions Employee Review

3.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay, consistent working hours

Cons

Two word that plague, mandatory. Overtime.

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Firstsource Solutions Response
5y
Thanks for writing in. We're happy to know that you are enjoying the workplace practices and are satisfied with the compensation and benefits being offered at Firstsource. Our commitment is driven by our 'Employee First' culture and enabling Firstsourcers to perform their best matters most to us. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers and our employees. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. We are taking your feedback and will address the areas we missed in delivering a great experience to you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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