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Firstsource Solutions

Engaged Employer

Firstsource exp - CSA - Customer Service Associate Firstsource Solutions Employee Review

2.0
Jun 4, 2021
Recommend
CEO approval
Business Outlook

Pros

It is a good place to work

Cons

Not everyone in there helps

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Firstsource Solutions Response
5y
Thanks for writing in. The Firstsource work culture respects, rewards, and supports our employees and we are working every day on getting better. We wish you had spoken about your concerns to someone in Human Resources Team or your Business Leader during your tenure with us. Wishing you well with your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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