Firstsource Solutions

Avoid, fundamentally dishonest company - Data Entry Clerk Firstsource Solutions Employee Review

2.0

Jun 17, 2021

Recommend

CEO approval

Business Outlook

Pros

Some team leads want to help. When everything is working, great to listen in headphones to audio books, music, etc. Workers can be left alone for the most part.

Cons

If you work to live, stay away. If you live to work and be underappreciated, go for it. Rules are made up on the spot. Instant mandatory overtime. Overtime required for months at a time, then when the crisis is over, workers are discarded. Very cliquish. Management plays favorites. Supervisors unwilling to listen to suggestions from workers who may have other training, education, and experience. HIPAA violations not reported to UHC and other customers. Building safety concerns, doors that do not latch properly (one of the HIPAA violations). Myopic leadership is so out of touch, they cannot understand why they have so many negative reviews. Received numerous false promises. Uppermost management is incompetent in leadership.

Firstsource Solutions Response

Thanks for writing in. We regret to hear that your experience with us was less than positive. We work hard to provide a supportive work environment, and your experience is definitely at odds with our values as an organization that puts our employees at the heart of what we do. We are proud that the vast majority of our employees enjoy a happy and fulfilling career with us and our leadership team continuously empowers, motivates, and supports every single employee in our company. We hope you had a chance to discuss your concerns with your HR partner or your Business leader during your tenure with us. Wishing you the best with your future endeavors.

Avoid, fundamentally dishonest company - Data Entry Clerk Firstsource Solutions Employee Review

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