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Firstsource Solutions

Engaged Employer

Great Place to work - Customer Service Representative (CSR) Firstsource Solutions Employee Review

4.0
Jul 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Systematic, Great Team leaders, Amazing HR, Great place to start

Cons

Salary start out, Timings and lack of personal days

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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