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Firstsource Solutions

Engaged Employer

Account - Matrix Medical Network - Customer Service Representative (CSR) Firstsource Solutions Employee Review

5.0
Aug 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Helping members get the medical attention by scheduling an in-home or virtual visit.

Cons

This is a wonderful job as I can't find any cons about this type of work.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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