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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Customer Service Representative - Customer Services Representative Firstsource Solutions Employee Review

      1.0
      Nov 2, 2014
      Customer services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Make up your own schedule. Haven't been there 90 days so I can't speak on the benefits as of yet. But hopefully I won't be there that long.

      Cons

      Boring as hell. To much downtime Gossip Place Supervisor will bad mouth you would not recommend currently looking. Will hire anyone. Have a training class each Monday with 12+ people. My training class started off with 12 now down to 5. And everyone is looking for a job.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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