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Firstsource Solutions

Engaged Employer

Not too bad - Customer Service Representative Firstsource Solutions Employee Review

3.0
Jan 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, takes care of staff

Cons

Long hours, not the best pay

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Firstsource Solutions Response
4y
Thank you for taking the time to write a review. We’re pleased to hear you enjoyed your time with us and it’s great that you connected so well with your colleagues. Our Team Leaders and Engagement Executives work hard to create a strong people culture it’s pleasing to hear you experienced this. Our shifts are designed to offer a good work-life balance and we’re sorry to hear you didn’t feel this was the case. Our compensation and benefits package is designed to reward good performance, it also offers support through our Employee Assistance Programme, and a whole host of perks and discounts. Thank you for your feedback and good luck in your future career.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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