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Firstsource Solutions

Engaged Employer

Sr CSA - Senior CSA Firstsource Solutions Employee Review

4.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Best working environment where you'll find most experienced to freshers enjoying and working. No need to ask for help as it's always provided before asking

Cons

Operations team is superb but management and HR need to show more concern for employees.issues are resolved by mngmnt when it's not a concern anymore

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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