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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Very unorganized - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      Apr 15, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and not much micromanaging

      Cons

      Bad training, Communication is worse and the pay for the work is not enough.

      avatar
      Firstsource Solutions Response
      4y
      Thanks for your review. We're sorry to hear you felt the training and communication you received wasn’t sufficient to set you up for the job – I do hope you raised this with your Team Leader so they could offer you additional support. In addition to your basic salary we offer a number of perks, benefits and incentive schemes – We're sorry if you weren’t aware of these whilst you were with us. Good luck in your future career.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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