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Firstsource Solutions

Engaged Employer

can be good - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
Sep 28, 2022
Recommend
CEO approval
Business Outlook

Pros

can be a fun place to work if you know how to manage angry people then it can be easy

Cons

some staff can be useless management can be hit or miss will add more work with the pay not changing no care for how changes affect staff

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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