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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Terrible - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Nov 1, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at all, just terrible

      Cons

      Everything about the place. Terrible

      avatar
      Firstsource Solutions Response
      3y
      Thank you for writing in. We’re sorry to hear you didn’t enjoy your time working with us. Your experience is not at all what we strive to achieve. We have a strong people culture and work hard to provide an environment where everyone feels valued and part of the Firstsource family. We hope you took the opportunity to raise your concerns with your HR team or Business leaders. We wish you all the best in your future career.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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