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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Horrible job - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Nov 4, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing it’s horrible do not recommend

      Cons

      Terrible job No employee recognition They treat you like crap and don’t care will overwork and underpay you Will constantly move you to different teams with new managers every couple of months out of 1 year I’ve already had 3 managers They don’t ask they just assume you’ll do They only care about the client Overseas company for the states

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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