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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      It was ok - Customer Service Representative Firstsource Solutions Employee Review

      4.0
      Dec 3, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule Flexibility, Benefits, work life balance, shorter hours or closed on Holidays

      Cons

      Low Wages Not much career advancement

      avatar
      Firstsource Solutions Response
      3y
      Thank you for taking the time to leave a review, and we’re happy to hear you enjoy our schedule flexibility and generous benefits. Our salaries are very competitive for the sector and are reviewed annually. We offer several pay models. Should you wish to progress within Firstsource, we offer multiple development pathways, including JetSet, AIM, and RISE. We offer funded degrees with Ulster and Derby Universities, which you are welcome to apply for.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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