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Firstsource Solutions

Engaged Employer

work cuture - CSA - Customer Service Associate Firstsource Solutions Employee Review

5.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

firstsource is bestplace to start your career as BPO agent

Cons

There is no negative point from my point of view.

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Firstsource Solutions Response
3y
We really appreciate you taking the time to share your experience with us. It's wonderful to hear that you have found our organization to be the ideal starting point for your professional journey. We strive to create an environment that nurtures talent, provides growth opportunities, and promotes career advancement, we value the contributions of every team member and encourage their professional aspirations.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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