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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      bad experience overall - CSA - Customer Service Associate Firstsource Solutions Employee Review

      2.0
      May 26, 2023
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      management was quite good infra was good

      Cons

      pathetic operations toxic work culture

      avatar
      Firstsource Solutions Response
      3y
      Thank you for acknowledging our strong management team. We apologize for any negative experiences you may have had and want to assure you that we are committed to addressing these issues. This will help us better understand the root causes and take appropriate actions to improve the work culture. We believe in taking accountability and if you have any thoughts on how we can improve, please write to your HR Manager

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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      Firstsource Solutions reviewsFirstsource Solutions CSA - Customer Service Associate reviewsFirstsource Solutions review