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Firstsource Solutions

Engaged Employer

na - Customer Service Representative Firstsource Solutions Employee Review

5.0
Jun 16, 2023
Recommend
CEO approval
Business Outlook

Pros

not a bad place to work at

Cons

you may work weekends after the month

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Firstsource Solutions Response
3y
Thank you for taking the time to leave a review. We’re encouraged to hear that you found Firstsource a good place to work, and hope that we met your expectations for your role. We would ask any employee who is struggling with their shift patterns to speak to their team leader or HR to see if we can adjust your shift to work with your commitments.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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