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Firstsource Solutions

Engaged Employer

Teams Leads - Customer Service Representative (CSR) Firstsource Solutions Employee Review

4.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

They were very willing and capable to assist with questions

Cons

Contracts end, better pay for amount of work

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Firstsource Solutions Response
3y
Thank you so much for taking the time to leave us feedback. We believe in fostering a collaborative culture where employees are willing and capable of assisting each other. Our team members are encouraged to share knowledge, offer guidance, and support their colleagues. We understand the importance of fair compensation for the amount of work our employees contribute. We regularly review our compensation structures to ensure they align with industry standards and reflect the value our employees bring to the organization.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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