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Firstsource Solutions

Engaged Employer

Compay review - Customer Service Representative Firstsource Solutions Employee Review

1.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

With HMO and dental benefits

Cons

The company and account I'm in is not yet well-established. The management is inefficient, incompetent, unorganized, and not well-trained. Uncompetitive salary-offer and incentives. Salary disputes every cut-off.

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Firstsource Solutions Response
2y
Thank you so much for sharing your experience with us. We understand the importance of providing comprehensive benefits like HMO and dental coverage. By taking care of our employees' health and well-being, we are committed to establish a well-organized and efficient company structure. This includes investing in competent management and fostering clear communication channels to ensure everyone is aligned with the company's goals. We will strive to create a diverse and inclusive workplace where everyone feels welcome and respected. Recognizing the value of my employees, I will strive to offer competitive salaries and incentives. Fair compensation is crucial for attracting and retaining talented individuals. Ensuring accurate and timely payroll is a priority. We encourage you to discuss this with your Manager and HR Manager. We will be happy to support you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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