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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Typical Call Center - Anonymous employee Firstsource Solutions Employee Review

      2.0
      Sep 18, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Long training period two 15 minute breaks 30 minute lunch OT usually available

      Cons

      Always working weekends Difficult to advance due to cliques in management Attendance is more important than high scores Low pay scale

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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