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Firstsource Solutions

Engaged Employer

Very good company - CSA - Customer Service Associate Firstsource Solutions Employee Review

5.0
Sep 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy to do and flexibility, future growth by levels

Cons

There is nothing all good

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We take pride in providing a work environment that is both accessible and flexible. We believe that work should be manageable and accommodating, allowing our employees to maintain a healthy work-life balance. We also have clear and achievable pathways for career advancement, with opportunities to climb the professional ladder at various levels.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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