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Firstsource Solutions

Engaged Employer

Customer Service Rep - Anonymous employee Firstsource Solutions Employee Review

3.0
Oct 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good job for someone just out of high school looking for experience who's still on their parents health insurance or living at home. Better salary than a retail job to start.

Cons

No raises regardless of how long you're with the company. Culture is alright, but could be better considering they don't ever give you a raise. Bonuses for excelling are generally provided by contracted companies, not firstsource itself.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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